CLIENT EXPERIENCE

★★★★★
Ian provided one of the best customer experiences I have ever had in my life.
I'm a new homeowner, and I needed trees and a garden planted in my backyard which is on a steep hill.   Drainage was an issue.  It was dry and sun-baked, but prone to runoff during our rare rainfalls.  I knew I wanted native plants -- but but I didn't know much about them and wanted someone with experience.  I used Thumbtack to find a landscaper in my area -- and he was the first to respond.  Called me right away.  I liked the look of his website -- he specializes in hill design --  and I was pleasantly surprised when he offered to stop by the next day and take a look.
Ian was very knowledgeable and friendly.  For a small fee -- which is normal -- he made a plan for my backyard.  Using pictures he took and printed up on his computer, he drew a diagram about what he wanted to do.  He was very flexible regards meeting my budget and put no pressure on me.  I ended up deciding on jumbo trees and a variety of native grasses and flowering shrubs.  He also suggested putting in a dry riverbed for drainage for an incredible price.
He literally started work the next Monday and didn't stop until he was done.  We met at a variety of nurseries so I could hand-pick the plants I wanted.  His employees were very professional and friendly, working with me to get the placement  to my liking.  They installed all the drip lines, laid the fertilizer and mulch.  The dry riverbed is amazing looking and has already weathered two El Nino deluges.
Now my backyard is stunning.  Ian is on call to come and help me check on the health of all the plants and trees.  I can't recommend him highly enough. "

- Burk S.Los Angeles, CA

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